Direct-Energy Associates
Direct-Energy Associates

What is a Letter of Authority (LOA) and why do we need it?

  • The LOA Direct-Energy use is drafted by the (UIA) Utilities Intermediaries Association and it conforms to all the major energy supplier requirements.
  • You must print it to your own letter headed paper this is also a supplier requirement.
  • The LOA shows suppliers that you the client have authorised us Direct-Energy to ask for information relating to the client’s Electricity & Gas consumptions/rates/billing/contract end date.
  • The LOA also allows Direct-Energy to terminate any contracts for the client as they approach contract end date.
  • Suppliers will not give out information unless we have this document laid out as above.
  • The LOA does NOT allow us Direct-Energy to sign contracts on your behalf, unless agreed by prior arrangement.
  • Please call us on 01260 274 348 if you would like any further information on the LOA.

Download the Letter of Authority

Choose from the formats below the Letter of Authority:

Fees

Direct-Energy work on a NO FEE, NO SHARE OF SAVINGS basis. We derive our income solely from commission payments provided by supplier unless agreed otherwise. But the real difference our customers feel is after the deal.

Direct-Energy is on-hand throughout the duration of your contract to attend to any issues that might arise, including your renewal at the end of your agreement. We believe in long-term relationships and gain your trust by becoming your outsourced utilities department.

Whether you're in the middle of a contract or due for renewal, Direct-Energy are here to offer friendly, professional advice. Just call us on 01260 274 348 · we’ll be happy to help.

Accredited by the UIA

Utilities Intermediaries Association

ADR number: 1627

Visit the UIA

Utilities Intermediaries Association